Show Your Caller ID
NotiFire allows you to show the phone number you want to appear on the caller ID. Display your verified phone number or a number purchased from NotiFire as the caller ID.
Answered by Voicemail
Deliver a custom recorded or text-to-speech message if voicemail picks up. This ensures that if someone doesn't answer you can still deliver your message.
Text & Picture (SMS/MMS)
Create a dedicated SMS/MMS campaign, or chose WHEN to send a SMS/MMS -if voicemail/busy/no answer is received or give customers a choice to respond by SMS.
Detailed Dashboards
Create and send polls or surveys from NotiFire. Connect your CRM to view results. Track performance and results or drill-down to get a detailed report of what happened on every call.
International Dialing
Communicate with customers wherever they are. Make and receive calls both domestically and internationally. (International dialing may require specific address requirements to be met.)
Custom Caller ID
NotiFire provides toll-free and local phone numbers to receive phone calls and SMS/MMS messages as well as send SMS/MMS messages from several countries around the world.
SMS & Short Codes
One, national number that isn't tied to an area code. Send messages at a rate of 1,800 per minute. This high-throughput is perfect to send time-sensitive or bulk messages. Need to send messages faster? Talk to us!
Polling, RSVP & Event Reminders
Create and schedule, or setup to automatically send from your CRM. NotiFire logs all results and interactions and can then trigger actions such as: email alerts, tasks, field updates, or other outbound messages.
Connect to Live Agent
Give customers the option to press a key, or reply to a SMS/MMS, to route into direct telephony communication with a live agent. Use NotiFire’s survey branching to hot-transfer on a favorable/unfavorable question response.
